Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, such as when you:

• Contact us through our contact form
• Subscribe to our newsletter
• Leave comments or feedback
• Use our website services

Personal Information

This may include your name, email address, and any other information you choose to provide.

Automatically Collected Information

We automatically collect certain information when you visit our website, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Respond to your inquiries and support requests
• Send you updates and newsletters (with your consent)
• Analyze website usage and trends
• Ensure compliance with legal obligations
• Protect against fraud and abuse

3. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

Consent

When you explicitly agree to our processing of your personal data for specific purposes.

Legitimate Interest

When processing is necessary for our legitimate interests, such as improving our services and preventing fraud.

Contract Performance

When processing is necessary to fulfill our contractual obligations to you.

Legal Obligation

When processing is required to comply with applicable laws and regulations.

4. Your Rights Under GDPR

As a data subject, you have the following rights:

Right of Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data in certain circumstances.

Right to Restrict Processing

You can request limitation of processing in certain circumstances.

Right to Data Portability

You can request transfer of your personal data to another controller.

Right to Object

You can object to processing based on legitimate interests.

Right to Withdraw Consent

You can withdraw consent at any time where processing is based on consent.

5. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Regular security assessments
• Access controls and authentication
• Data backup and recovery procedures
• Staff training on data protection

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Our retention periods are:

• Contact Form Data: 2 years from last contact
• Newsletter Subscriptions: Until you unsubscribe
• Website Analytics: 26 months
• Legal Obligations: As required by applicable law

8. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by the European Commission
• Standard contractual clauses
• Certification schemes
• Other approved transfer mechanisms

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification (if you have provided your email)
• Displaying a prominent notice on our website

Your continued use of our services after such changes constitutes acceptance of the updated policy.